Category: Breach Management / Accountability
Customer: Global Multinational Company
We implemented a breach management program with a multinational company. This involved creating policies and processes addressing reporting and investigation of incidents, supporting the creation of a training and awareness programme to ensure all employees would recognise and report incidents, supporting breach investigations in the early phase of rollout and creating an oversight process to ensure that senior management were kept informed, that root cause analysis was carried out and that “near misses” were acted on to address process gaps that could lead to future breaches. This was a complex change management project carried out closely with the client who has created a culture of incident reporting in the organisation that significantly reduces the risks associated with data breaches.
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My personal favourite old Chinese curse, "May you live in interesting times," feels particularly relevant these days. Our world is changing, with both exciting possibilities and daunting challenges emerging on every front. Change, after all, is a double-edged sword. And amidst this whirlwind of change, a new force is rapidly taking shape: Artificial Intelligence.
As a technologist, I am both excited and appalled at the developments in AI and it seems from various surveys that I am not alone. My greatest wish is that we can harness its power for good while dampening its power for misuse. It is early days yet – let’s hope this wish comes true!
Everyone loves a quiz so we decided we would kick-off the new year with a bit of tongue-in-cheek fun.
